FAQs

I put into the wrong address or sizes, how can I change it?

If your order has already been shipped, we are unable to make any changes as it is now with our courier. You will need to contact the courier (found on your tracking email) and update your address with them.

However, if you have only just placed the order, please contact our Customer Service team ASAP and they will assist with the address and products changes.

Can I use more than one discount code at once?

The FRONTS checkout is only able to accept one better discount code per order. Discount codes cannot be used in conjunction with any other offer or promotion.

How do I know which size will fit me best?

FRONTS offers a size measurements for each garment. To find your exact size, simply measure your bust, waist, and hips and compare them with ours. If you are unsure or have questions about a specific style’s fit or measurements, please contact info@fronts.com.au.

How do I return an item?

We're more than happy to accept your return. For more information, please view our Return Policy.

Will I receive a refund If I've used the discount code?

Yes, any full priced items purchased with the discount code are still eligible for a refund.

What happen if I receive a faulty item?

We’re so sorry you received an item that isn’t in perfect condition. Please email info@fronts.com.au with your order number and an image that outlines the fault so that we can provide you with a suitable solution.

Do you offer free shipping?

Yes! We offer free shipping for all Australian and international orders over $99. To view all our domestic and international shipping rates.